Case Study: Huu-ay-aht First Nation

When the Huu-ay-aht First Nation decided to share their ancient village site near Bamfield, Kiixin, with visitors from outside of their community, they needed a brand that both respected their culture and positioned them accurately for their target audience.  

We were honoured to be engaged on this meaningful project. Today, both the watchmen that lead the hours and the brand help to tell the story of the Huu-ay-aht people.

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A Bold Vision for 2019

With a strong background in marketing and business development and an operational slant towards efficiency and customer satisfaction, we help businesses to first create happier customers more efficiently and then to leverage them as a resource for additional success.

How do you create a better experience for your customer? How do you find new customers? Do you really know who your target customer is? Are you also viewing employees as customers of your business? How do you best leverage happy customers to grow your business? How do you deal with unhappy customers? Is the experience that your customer is having with your brand across the board consistent?  We can help.

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